Getting Started

You access TrackStar by clicking on a browser link. The system provides multiple levels of security and encryption, so your data is safe and secure.

Each employee logs on to TrackStar using their unique ID and password. Once signed on, a menu system is presented that reflects the capabilities that have been granted each user. Though simple to use, multiple levels of help are provided to assist users if needed.

Creating Training Materials

Every organization has training meterials that are unique to its business.  TrackStar provides a maintenance tool that facilitates import, entry and editing of the training materials database.  You define each material, and then optionally enter a description, specify the type, identify ventors, etc.  The system  provides tools to define types, such as “External Coursel” or “Self Paced Study”, which are used to categorize the materials database. 

Relating Training to Skills

When licensed with the Skills Trackig module, you can relate training materials to skills.  For examp-le, you might have a skill such as Microsoft Excel.  You could relate training materials to this skill, showing training resources available to improve the skill selected.

Entering Personal Training

Cataloging employee training is done by employees and managers.  Employees enter their training history by specifying the training dates, types, scrores, etc.  Employees can also upload evidence of completion, such as ceertificates, diplomas, transscripts, etc.  This evidence can be revied as neede when verifying training completion.

Requesting Training

A Training Wizard is provided to make it easy to request training.  Employees enter requests, and can specify standard or non-standard training.  A reqson is provided to assist managers in evaluating the request.

Training Requst #2

The next step in the request process is to specify required dates, preferred vendor, and extimated costs of training.

Training Request #3

When a training request is completed, the request is saved.  An email is sent to the employees manager indicating that a request has been made and that an approval needs to be made. 

Reviewing Training Requests

Employees can review training requests and their status. When requests are decisioned, employees are notified via email of the Approval or Rejection of their request.

Approving Training Requests

Managers are automatically notified through email when Training Requests are submitted.  They log on to trackstar, and review the request informatioin.  Once a request has been approved, training coordinators can review approved requests to create classes or arrange for outside trauning when required.

Verifying Training Events

Managers review and verify employee training hostory.  When a Training Event is entered by employees, it cn be verified by the manager.  Verification could be reviewing transcripts, viewing test scores, etc.  Once done, the manager can mark the item as verifies and includes comments as to what methosd was used.  This give you a trusted repositary of training history.

Viewing Training Evidence

Employee and managers can store training evidence in the repository, such as certificated, transscripts, etc.  This provides visual evidence of completion.

Vendor Maintenance

A Vendor file is provided to list standare vendors for training courses and materials.

Email Notifications

TrackStar integrates with your existing email system to keep managers and employees informed.  Whenever approvals are pending, managers receive email messages indicating there are requests for them to review.  This feature keeps managers aware of requests needing their attention, and helps keep data up to date and accurate.  Flooded with emails?  Don’t worry.  This is a configurable feature.

Reporting - Training Request

Numerous reports are included in the Training Tracking module to analyze and use training information.  All reports are exportable to Excel, where they can be further manipulated, distributed, or archived.  Reports can also be scheduled to run on planned intervals, and are delivered via email to specified recipients.

This report shows training requests, and can be filtered by date and status.

Reporting - Employee Training

This report shows the Training Hoistory for one or more employees.  It can be filtered by employee, department, and other keys.

Administration Tools

TrackStar includes a robust set of administration tools to help you configure and tailor the system.  You use the admin tools to load and maintain employee, department, skill, and various other data tables in the system.  It also includes a scheduling tool that can be used to generate background jobs or tasks, such as data extracts and reports.  For example, you can setup a job to email a reminder to employees who haven't updated their skills in the last month.

Outstanding Support

ISC provides world-class support for its software.  When you have a question or problem, our staff provides the answers you need, when you need them.  For ASP customers, the support fees are built-in to the monthly fee.  This includes updates, bug fixes, and periodic enhancements.  For in-house customers, our support plan is required in the first year and optional thereafter.

TrackStar Pricing

TrackStar Trainings Tracker is priced on a per Active user basis.  An active user is one who has been entered in to the software and has the ability to log on.  Employees who terminate can be marked inactive, and no longer consume one of your licenses.

A small number of administrative licenses are needed to perform setup and maintenance.  Admin licenses are priced separately from Training Tracker licenses.